FAQs

Service:

Our aim is to provide a superior customer service experience. If you have any questions about the shipping time, defective quality, or items not received, do not hesitate to contact us. 

Our goal is to provide a product that each customer enjoys and to provide the best service. 

 

Payment: 

Payment options are shown on the checkout screen. Before, finalizing the purchase, it is the customers responsibility to verify that the shipping address is correct. Items which were shipped to the wrong address may not be able to be recovered. 

 

Packaging and Shipping: 

  • Items will be shipped within 1-3 business days after the payment has been received.
  • Once items are shipped a tracking number will be provided. Items may take 2-7 business days to reach your destination.
  • If your package is not received after 15 days from your order date, please contact us so we can resolve this issue.